VIDA Veterinary Care - Denver

I have been taking my 3 dogs to Vida Vet care for years now and have received nothing but the best care. The staff are incredibly kind and patient with my dogs and always make sure they are comfortable with what they are doing. My dogs have had procedures done here from a spay to two mass removals and all surgeries have gone well and my dogs healed up great. I also love that I can reach them via email with questions that I don't need urgently answered. I seriously cannot say enough about the wonderful staff and their care of my dogs who are my family.

I have been taking my cat Moosh to Vida in Denver since she was a kitten (she's now 4). I have never met a more wonderful team than Dr. Kelsey Schroeder, Tyler, & Hannah. Their kindness, authenticity, and attention to detail is unmatched regarding their care for animals, and their customer service skills. Best Vida Vet team that I've experienced in years. They not only eased Moosh's anxiety, they eased mine too! I am happy to put the trust of Moosh's care in their hands, and that really means a lot. Thank you to this team for their hard work and dedication to care for pet clients, and their owners too!

Honestly I've been coming here for 7 years now, as it covers all my cats needs for both the regular appointments, as well as the after hours or emergency needs for any sudden events or accidents that my cat has made over the years. Always happy to see my cat, willing to talk me through bills and procedures, provide info about care after any surgeries, and have managed to help keep my costs fairly low for major procedures. Overall, I would always recommend their services, and have done so in the past. Photos are just my happy cat, but hey - it's due in large part to Vida!

I just adopted my baby and have been taking him to VIDA. I have nothing but great things to say, they walked me through & explained everything he needed in great detail and got me in so quickly for both his wellness visit and his neuter. They’ve also followed up with me numerous times to check on him which has meant the world to me. VIDA truly cares about their patients and I’d highly recommend them to anyone!

I love this vet office, get it has emergency hours. All the stuff are friendly and caring. Took dog here when she had a accident and got her nail caught. They took care of her right away. They do all her shots and listen with any questions I might have. I moved far away compared to when I picked this vet but staying with them, they are worth the drive.

Update 11/22/23 - I have brough all my cats here and they all have received wonderful care, they do a great job of being up front and transparent about pricing. Both of my cats were here purring away, the staff is so incredible and caring. 11/24/22 - I had to bring my cat in on Thanksgiving night, they were more than understanding and caring. They ran bloodwork, determined the best course of action and were very open and transparent about pricing and options I had. Ultimately we had to put my cat down, they let me spend as much time as I needed with her and were very respectful and caring. Everyone I came into contact here was so nice and compassionate. I came to pick up her ashes a few days later, they even were able to fufill my request of having a nose print instead of a paw print. They included a very sweet handwritten card that I really appreciated. I will gladly bring my other cat here for care.

We have been bringing our two dogs here for years and have always had a great experience (save a handful of times we dealt with incredibly rude staff on the phone and at reception). We loved it so much that we referred four other friends here— and they all had good experiences too, until recently. Staff on the phone and at reception has gotten somehow ruder, prices have gone way up, and they seem more concerned about money than actual care. They tried to force us to book two separate appointments for our dogs— which they never did before, this seems very much like a cash grab only—and when we said this was difficult because of our work schedules and we never were required to do this in the past, they said they would make an exception (?!) but required an almost $200 deposit for the appointment. Ridiculous. We have never been asked for a deposit for an appointment before and I know this is not common practice at other clinics (in case Vida responds and says this is due to missed appointments or something, and/or to protect other clients and doctor and staff time: whenever we’ve had a missed appointment, save once, it was due to a mix-up on their end, which we were either blamed for or not informed of, and once during Covid when we were at the appointment on time and called the clinic, but no one answered. By the time they did answer, we were ‘late’ and they refused to see us). Additionally, staff on the phone was snarky, not at all helpful and wanted to argue with us about their policies and prices. Given that things have gotten much more expensive here, policies have changed without notice and make booking appointments way more inconvenient, and the multiple and mounting unsavory experiences we’ve had with staff in the past (never the doctors), we decided to switch clinics. We asked twice for our dogs records to be sent over and were told they would be, but this never happened. Our new clinic— which is already light years better; friendlier, significantly more affordable, incredibly accommodating, much more thorough, genuinely seems to care about their clients and the animals they see— now has to call to get our dogs records. We’ll see if Vida ever releases them. It’s a shame, we used to love Vida but something significant has changed. Sadly thus place has just gotten worse and seems to continue going downhill. I highly recommend you find another clinic— there are so many better ones in Denver!